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Services & Warranties

Services & Warranties

A Back Office at your service

Responsive customer support

A telephone hotline is at your service in the event of an anomaly and on-site intervention when necessary. Your home portal To have access to your statistics, your services, your catalogue of games, your devices and to choose the design of the games

Your home portal

To have access to your statistics, your services, your catalogue of games, your devices and to choose the design of the games according to the season (Christmas, Easter, etc.).

Remote devices management

Manage your Swifty Touch and Swifty Wall fleet remotely at a glance, with individual access to each device, and the possibility of upgrading your game catalogue.

Remote maintenance / diagnostics

Our dedicated team remotely monitor the uptime of your services and intervene when needed so your devices are always available during your opening hours.

Usage statistics

So you can follow the number of players and games played per month/week, playtime for each game, most played games and most busy days.

Customizing your devices

To keep your customers in your world, we personalize your Swifty devices with your brand (color/logo in the center of the screen).

Programmable schedules

For easier management of your devices, choose your time slots of use, with automatic standby outside these hours.

Automatic updates

Your games catalogue is automatically and remotely updated in order to benefit from the most recent versions (requires an internet connection).

Responsive customer support

A telephone hotline is at your service in the event of an anomaly and on-site intervention when necessary.

Your home portal

To have access to your statistics, your services, your catalogue of games, your devices and to choose the design of the games according to the season (Christmas, Easter, etc.)

Remote devices management

Manage your Swifty Touch and Swifty Wall fleet remotely at a glance, with individual access to each device, and the possibility of upgrading your game catalogue.

Remote maintenance / diagnostics

Our dedicated team remotely monitor the uptime of your services and intervene when needed so your devices are always available during your opening hours.

Usage statistics

So you can follow the number of players and games played per month/week, playtime for each game, most played games and most busy days.

Customizing your devices

To keep your customers in your world, we personalize your Swifty devices with your brand (color/logo in the center of the screen).

Programmable schedules

For easier management of your devices, choose your time slots of use, with automatic standby outside these hours.

Automatic updates

Your games catalogue is automatically and remotely updated in order to benefit from the most recent versions (requires an internet connection).

Depuis Janvier 2022, la supervision 24h/24

Votre maintenance évolue avec la possibilité de supervision 24h/24 :
– Automatisation du contrôle de fonctionnement de vos dispositifs Swifty Touch et Swifty Wall.
– Alerte à notre service technique et vous-même, afin de prévenir, dans la plupart des cas, les dysfonctionnements à venir.

Management portal

Illustration of the services available in your management portal, with :

Play Video about Services & Garanties - Portail de gestion client du parc Swifty Touch, Swifty Wall - Swifty Games by Dreamtronic

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